Refund Policy for TeloSim.com

Effective Date: 24-08-2025

At TeloSim, we strive to provide our customers with high-quality eSIM services and a seamless experience. This Refund Policy outlines our stance on refunds and returns for services rendered.

No Refund Policy

Once a service has been activated and utilized, TeloSim does not offer refunds under any circumstances. This includes, but is not limited to:

Activation of eSIM plans
Data usage
Any other services provided through our platform

By purchasing and activating a TeloSim eSIM plan, you acknowledge and agree to this no-refund policy.

Reasons for No Refunds

Instant Activation: Once an eSIM is activated, it is immediately available for use, making it impossible to reverse the transaction.
Digital Nature of Services: Our services are digital and non-tangible, which means they cannot be returned or exchanged once activated.
Customer Responsibility: It is the customer's responsibility to review and select the appropriate plan before activation. We encourage all users to carefully consider their data needs and travel plans.

Customer Support

If you have any questions or concerns regarding your purchase or our services, please do not hesitate to contact our customer support team. We are here to assist you and ensure you have a positive experience with TeloSim.

Thank you for choosing TeloSim! We appreciate your understanding and support.